First time using and I will definitely be using again
Easy to use ordering process delivered on time overall service fantastic
Very happy with my experience, the only reason why I didn't give 5 stars is the process with the video message, it wasn't clear during purchase how this will go, and left me a bit uncertain whether I did something wrong. Once I received the next steps email it was clear, but I'd integrate this on the website already (before people pay).
Everything was perfect: service, delivery, packaging and most importantly the taste!
Purchased a birthday gift for delivery in Geneva, arrived on time, beautifully wrapped, recipient was very pleased, thank you Kula.