KULA Customer Reviews

At KULA, we put our heart into every box we send, making sure each gift brings joy, connection, and a little moment of delight. But don’t just take our word for it—see what our customers have to say!

We love hearing your stories, whether it’s about surprising a friend, brightening someone’s day, or treating yourself to something special. Your feedback means the world to us and helps us keep making KULA even better.

Got a KULA moment to share? Leave us a review—we’d love to hear from you!

Based on 44 reviews
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KULA
Susanne
Perfect place to order brownies

Ordered this for my daughter's birthday who lives in Switzerland (I live in the Netherlands). Delivered right on time. Brownies were delicious and really fresh. Will definitely order again.

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KULA
Lukas
Unique experience

It was a great gift! The personalized video message and card was a unique experience and a big surprise for our friends. As we know, the brownies are delicious. Thank you very much Marianne and Thomas!! :-)

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Marianne
Besten Dank für die rasche Lieferung und die

Besten Dank für die rasche Lieferung und die hervorragenden Brownies😀

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Ann
Birthday treat

Sent to my daughter as a birthday great. She said the brownies were excellent.

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Nof
Amazing… perfectly packed

Amazing… perfectly packed , best experience

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Julia
wunderbare überraschung

da ich am reisen bin und eine freundin eine unerwartete operation hatte, war die „gute besserung“ schachtel mit brownies eine wunderbare kleine art, ihr eine freude zu machen. die video botschaft dazu war für sie schön zu erhalten und für mich sehr einfach aufzunehmen:)

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KULA
Mike Morris
Brilliant

First time using and I will definitely be using again
Easy to use ordering process delivered on time overall service fantastic

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KULA
C.C.
Worked like a charm and the receiver said 'best brownies ever'

Very happy with my experience, the only reason why I didn't give 5 stars is the process with the video message, it wasn't clear during purchase how this will go, and left me a bit uncertain whether I did something wrong. Once I received the next steps email it was clear, but I'd integrate this on the website already (before people pay).

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KULA
Nadja Rek
Absolutely loved it

Everything was perfect: service, delivery, packaging and most importantly the taste!

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KULA
Elianne Penalba

Beautiful presentation, delicious brownies

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KULA
James malone
Gift

Purchased a birthday gift for delivery in Geneva, arrived on time, beautifully wrapped, recipient was very pleased, thank you Kula.

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KULA
Gabriel Marzinotto
Awesome!!

I sent a Kula box as a birthday present and my friend loved the brownies!! The handwritten note was a special extra detail too ❤️ timely and perfect delivery as well

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KULA
F.C.
perfect surprise treat!!

I live overseas and ordered this as a surprise for my boyfriend and he absolutely loved it! The ordering process was easy and straightforward. The packaging was thoughtful, high quality, and the brownies looked amazing!!

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KULA
C.W.
Best brownies ever, gorgeus packaging, wonderful service- it doesn't get any better!

I ordered the large box of mixed brownies as a birthday gift for a family member who lives in Switzerland (I live abroad). In the past, I've had mixed experiences with online orders from a distance. My Kula order experience was perfection in every way. Great communication, fabulous brownies, beautiful packaging, a thoughtful card- it doesn't get any better. I am very thankful to KULA for providing such a wonderful birthday surprise - and will definitely use them again. Highly recommended

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KULA
Jana Schneider

top, sehr lecker

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KULA
Kevin
Plant Based Brownie Box

I really enjoyed this box. Brownies were very tasty and juicy. Will definitely try out other products!
Thanks a lot

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KULA
Dawn
Joyful

Kula is a unique business providing a delicious delivery treat with a focus on sustainability and spreading joy. They do not disappoint!!

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KULA
Swen Caldelari
The best Brownies in Zurich

I ordered a beautiful box of brownies for a birthday’s present. This present was really much appreciated. This brownies are made with love.
I highly recommend KULA and I would Like especially thank Marianne and Thomas.

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KULA
Hajnalka Nagy
Yummiest brownies ever

Thank you so much for making my partner’s birthday party so special. The KULA brownies were really the stars of the show: super soft and chocolaty on the inside and crunchy on the outside, coming in different exciting flavours. We really loved them and they were gone immediately 🙂. Also the delivery was fast and smooth and the brownies arrive in a super nice box. 🙂 Looking forward to our next KULA experience!

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KULA
Ashima
Delightful Experience – Thoughtful Service and Perfect Gift!

I recently ordered brownies for a colleague as a thank-you gift through Kula, and I couldn’t be happier with the experience. The service was exceptional — Marianne was incredibly responsive and ensured a smooth and delightful customer journey from start to finish.

The packaging was beautiful and thoughtfully done, adding to the overall charm. What really stood out was the inclusion of a handwritten card for the recipient, featuring a personalized message of my choice — a small detail that made a big impact and truly enhanced the personal touch.

Highly recommend Kula for anyone looking to send thoughtful, high-quality gifts with heart!

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KULA
Anonym

Thank you, we loved your brownies and attention to detail!

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KULA
Therese
Absolutely heavenly and my new go-to gift

These are by far the best brownies I’ve ever had. Rich, decadent, and full of flavour—the kind that makes you pause mid-bite just to savour every second of it. I got them as a gift for a friend and itt felt like sending a big hug in brownie form..

I love the fact that the brownies come with a handwritten card tucked inside. It adds such a thoughtful, personal touch that makes the whole delivery feel incredibly heartfelt.

Homemade, heartfelt, and seriously delicious—this is my new go-to for thoughtful gifting.

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KULA
David Kuratli
Wow KULA Wow 😍

Wow, han ich mich gfreut über mini ersti durch und durch süessi Videonachricht - han grad au eini müesse verschicke und sie isch bombastisch acho 😂
So en tolle und herzliche Uftritt und natürlich sooo feini Brownies! Mached unbedingt wiiiter so ❤️

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KULA
Donat Protzen
Sweet surprise 🧁

I 🥰 the idea from the start but was a bit skeptical, would the brownies stay fresh? Would they survive Swiss Post 🏤 and still look as pretty as in the picture? 🤔 Well… all my worries flew out the window! ✨ The recipient was absolutely wowed, so mission accomplished! 🎉
I’ll definitely be “schenkering Freude” again in the future! 😍 Oh, and a fun little side note: KULA means “to eat” in Swahili, so… enjoy! 🧁 😋

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KULA
Mascha
Perfect way to surprise a dear friend

Kula was a great hit with my friend and her family and they really enjoyed their delicious surprise. I can also attest to the fact that the Kula brownies are super yumm - they have addiction potential!